Figures are representative of typical program performance and can be adapted to your SLA.
Insurance Services
End-to-end case handling with clear documentation, utilization review, and cost transparency — so members receive appropriate care while you stay in control of spend.
Claims-ready coordination
We manage the medical journey and provide the paperwork you need.
- FNOL, triage, and treatment navigation
- Guarantees of Payment (GOP) & direct billing
- Admission letters, medical reports & discharge summaries
- Utilization review & cost containment
Network expansion
Access vetted hospitals, clinics, and ambulances with agreed SLAs.
- Provider credentialing & rate negotiation
- Preferred pathways for high-incidence cases
- Medical escort & repatriation options
- Post-event reporting & analytics
White-label assistance
Seamless branded experience for your members.
- Dedicated phone lines & scripts
- Secure data exchange & consent workflows
- Multilingual case managers
- 24/7 escalations to clinical leads
Hotels & Hospitality
Protect your guests and your brand with a reliable medical partner on call — from in-room visits to incident reporting and staff health support.
Guest care
- On-call doctor or nurse to room
- Telemedicine for quick triage
- Medication refills & device delivery
- Fit-to-fly certificates and travel letters
Operations support
- Incident coordination & reporting
- Ambulance & hospital admission
- Infection-control guidance
- 24/7 liaison with management
Staff wellness
- Flu clinics & screening days
- Occupational health referrals
- Return-to-work assessments
- Mental-health resources
VVIP Patient Services
Ultra-discreet, concierge-level coordination for high-profile individuals and families, ensuring comfort, privacy, and security at every step.
Discreet concierge
- One-to-one care coordinator
- Alias scheduling & NDAs as needed
- Private clinic and hospital arrangements
- After-hours & home/hotel visits
Secure logistics
- Secure ground & air transfers
- Hospital VIP access and quiet routes
- Medical escort / bedside liaison
- International second opinions
Confidentiality & comfort
- Privacy-by-design protocols
- Minimal-data workflows & consent controls
- Culturally sensitive, multilingual team
- White-glove coordination throughout
Simple steps
Scope
We capture your geography, member profile, and SLA targets to size the program.
Set up
Dedicated lines, reporting cadence, and escalation paths are configured.
Operate
24/7 assistance goes live with monthly KPIs and continuous improvement.